The new and improved system seamlessly integrates your accounts across desktop and mobile devices and puts powerful, easy-to-use tools right at your fi­ngertips. An improved user experience with enhanced features makes banking with us even better.

What to Expect During the Upgrade

• Your bill pay transaction history, payee information, and scheduled payments will carry over to the new system.

Scheduled transfers and Shared Accounts will NOT carry over to the new system.

  • You will not be able to view or transfer to accounts if you are not a signer. In order to continue to transfer to these accounts, please utilize Zelle®. 

• The log in process changed! See below for details: 

  • Login ID – Existing logon ID’s will migrate over IF THEY MEET THE REQUIREMENTS BELOW.

          -Your Logon ID must have a minimum length of 6 digits.

          -If you are using your Member Number and it is less than 6 digits, you must enter the necessary leading zeroes to make it 6 digits

           Examples:

           •123456 = 123456

           •12345 = 012345

           •1234 = 001234

           •123 = 000123

           •Noah = 00Noah

            •Kr764 = 0Kr764

  • NEW: Password (Security Code) last 4-digits of primary account holder’s SSN will be required to login
    • Note: Members will be prompted to "change" their initial Logon ID & Security Code upon first logging on to VB Next online banking if they DO NOT ALREADY MEET REQUIREMENTS.
  • Security Code (Password): Must be 9 to 16 characters: and must contain: 1 upper, 1 lower, at least 2 numbers and Special Characters (@#$%).

We know you need fast, user-friendly support when it matters most.

Call 833-596-0755 to reach our off-site call center dedicated specifically to help with this update.

They will ask questions to verify your identity prior to assisting you.

Offsite Call Center Available Monday – Friday 6 am – 7 pm MST

This off-site call center can ONLY help with:  

  • Member sign-on issues
  • Password resets
  • Reset member failed sign-on
  • Online banking or mobile app navigation
  • Payment or transfer assistance
  • Mobile deposit assistance
  • Change of challenge questions and answers

 

Why are we making this change?
Your safety and security online are very important! That’s why we’re giving your digital tools a security update! 
 
 
 

Tax Solutions and Savings for Members

Features

  • Convenient Access to Online Banking 24/7
  • Pay your Bills Online
  • Access to your Electronic Statements
  • Transfer money any time 

 

Mobile and Online Banking

Visit our Financial Education Center and Explore how to use online and mobile banking securely to improve your financial habits and simplify daily financial tasks.

Financial Education Center

 

Rates & Fees

  • Free Online Access
  • Internet Access Required

 

 

FAQs

How do I enroll in Online Banking?
It's simple! Just select ‘Not Enrolled | Enroll Today', located just below the Login ID, when selecting Virtual Branch Login on the homepage and follow the prompts to be enrolled!

Do I need an email address to use Online Banking?
Yes, in order to receive necessary information regarding your Account, we do need an email address on file.

How much is PCFCU’s Bill Pay service?
Bill Pay through Pinal County FCU is absolutely FREE!

What Browsers are supported by the Online Banking?
We support the most recent and two prior versions of Internet Explorer, Mozilla Firefox, Safari and Google Chrome.

How do I get the mobile app?
The mobile app will be available in your app store.

Apple App Store imageGoogle Play app image

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