About Us

My LIFE. My MONEY. My LOCAL Credit Union.

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Mission Statement

Be the financial institution of choice by providing an exceptional member experience.

Vision

Empower the community to achieve financial success.

Core Values

Professional
Integrity, Teamwork, Friendly, Reliable

Commitment
Member Focused, Financial Education, Dependable, Quality, Competitive, Financial Strength

Family
Dedicated, Caring, Community

Convenient
Free online services, Shared branching, Flexibility

Unique
Locally owned, Over 65 Years of Service in Pinal County

Board of Directors

Phyllis Wilbanks, Chairperson
Ruth Smith, Vice Chairperson

John Dienes, Secretary/Treasurer
Scott Barber, Director

George Garcia, Director
Mathew Reese, Director

Tony Roth, Director

Martha Aragon, Associate Director

Over 70 years of helping families achieve their goals and dreams!

History

Founded in 1954 as a School Credit Union, Pinal County Federal Credit Union (PCFCU) has proudly served the financial needs of our community for over 70 years. What began as a small credit union for educators has grown into a trusted financial institution with six convenient branch locations across Pinal County.

At PCFCU, we remain deeply committed to the credit union philosophy of "People Helping People." Unlike traditional banks, we are a member-focused, not-for-profit financial institution, we’re here to serve—not to profit—by providing trusted, high-quality financial services tailored to our members' needs. That dedication is why generations of members continue to count on us as their local credit union of choice.

To our members: Thank you for your continued support and loyalty. We are truly honored to serve you and your families through the years.

Pinal County Federal Credit Union — Where My LIFE. My Money. My LOCAL Credit Union means something!

WHAT IT MEANS TO BE A CDFI

• Community Development Financial Institutions - or CDFIs - are mission-driven financial institutions that are dedicated to providing financial services to meet the needs of economically disadvantaged individuals within underserved communities.

• CDFIs invest in local communities and the residents who live there by providing critically needed financing often unavailable from mainstream financial institutions.

• CDFIs are certified by the U.S. Department of the Treasury’s Community Development Financial Institutions Fund – known as the CDFI Fund. In order to become a certified CDFI, the financial institution must: have a primary mission of promoting community development; provide financial products and services; serve one or more defined low-income target markets; maintain accountability to the community it serves; and be a legal non-governmental entity.

• All CDFIs share a common mission of serving low-income communities. CDFIs are commonly loan funds, credit unions, community banks, or venture capital funds.

• Certified CDFIs are part of a national network promoting economic growth in America’s underserved communities by financing businesses, creating jobs, and rebuilding neighborhoods.

• As a CDFI, Pinal County Federal Credit Union puts the community first and values local, economic growth.

2025 AARP BankSafe Trained

Pinal County Federal Credit Union is proud to announce that we have earned the @AARP #BankSafe Trained Seal in recognition of the training and policies we have in place to better protect older Americans from #FinancialExploitation. Learn more: aarp.org/banksafe

Best of the Best - Member Advocacy Award

FOR IMMEDIATE RELEASE February 15, 2023

Pinal County Federal Credit Union wins coveted award as CU Solutions Group announces final results

MemberXP, a leading CX program offered through CU Solutions Group, has named Pinal County Federal Credit Union as one of their 2023 Best of the Best award winners!

Annually, the Best of the Best award is given to credit unions that consistently provide extraordinary service, as reported by their own members. Only the highest-performing credit unions using the MemberXP program receive this incredible honor. More than 300,000 member surveys were completed in 2022, providing data on key performance indicators and specific feedback regarding financial experiences, such as opening an account or applying for a loan. With an 11% YOY increase in the number of credit unions using MemberXP, the winners represent the best-in-class of customer service for the industry.

Pinal County Federal Credit Union received the award for Best Member Advocacy!

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